7-Day Window
Complete peace of mind. You have 168 hours (7 days) from purchase to validate the value of our educational ecosystem.
7
Days
Money Back Guarantee
Refund Policy
A commitment to academic excellence and results. Our refund process is transparent, dignified, and designed for ambitious learners and leaders.
Policy Highlights
Fair Access
Refunds are processed for learners who have accessed less than 20% of the proprietary course content.
Priority Refund
Approved requests are routed via our priority banking channel, reflecting in 5–7 business days.
Our Philosophy
Englixia Academy operates on a foundation of trust and results. Whether you are mastering Executive Communication or building Global Fluency, your educational investment is protected. If our curriculum does not align with your trajectory, we ensure a dignified exit.
Eligibility Statutes
-
Statute ITimeframe: Requests must be initiated within 7 days of the invoice date.
-
Statute IISource: Valid only for direct enrollments via englixia.com.
-
Statute IIIUsage Cap: Learning Management System logs must show < 20% consumption.
-
Statute IVClass Attendance: If two (2) live classes have already been attended or conducted, the student will not be eligible for a refund.
-
Statute VExclusions: Enrollments made during special promotional offers are non-refundable once the course has been assigned to your portal.
Concierge Support
Prefer email? Contact our priority academic support desk directly at:
info@englixia.com
Initiate Request
Secure 256-bit Encrypted Portal
Frequently Asked Questions
How long does the refund take to reflect?
Once approved by our academic council, our finance team initiates the transfer within 24 hours. Depending on your bank, it typically reflects in your account within 5–7 business days.
Can I get a refund on an Academy bundle pack?
Learning combo packs or "Bundle" enrollments are generally non-refundable as they are offered at a subsidized academic rate. Please check the specific terms at checkout for bundles.
I accessed 25% of the course, am I eligible?
Strictly speaking, the limit is 20% to prevent abuse of our proprietary educational content. However, you can contact support if you experienced a genuine technical issue preventing you from learning.
This policy is presented as a statement of good faith and applies to all qualifying academic enrollments.