Privacy Policy
Englixia Academy ("we", "us", "our", or "the Company") operates the website englixia.com and is committed to protecting your privacy in accordance with the Information Technology Act, 2000.
Transparent Use
Clear purposes for collection and use.
Security First
Encryption, access controls, and oversight.
Responsible Retention
Kept only as long as necessary.
Introduction
By accessing or using our Website, you agree to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.
This Privacy Policy applies to all our services, including fluency and communication programs, personality development courses, and any other programs or offerings provided through our Website.
Last updated: 25 October 2025
Information We Collect
We may collect the following information from you when you register, contact us, or interact with our services:
- Personal Details: Name, email address, phone number, gender, age, and occupation.
- Course Preferences: Information regarding the courses you are interested in, including language mastery, public speaking, or corporate communication programs.
- Communication Records: Messages, emails, WhatsApp messages, or calls you send to us.
- Usage Data: Interaction details such as pages visited, time spent, device type, and IP address.
- Other Details: Information voluntarily provided via registration forms, feedback forms, or surveys.
By providing your information, you consent to being contacted regarding our courses, updates, and promotional offers, regardless of DND registration status.
How We Use Your Information
- Provide, personalize, and improve our services.
- Respond to inquiries, requests, and support tickets promptly.
- Send updates, promotions, events, and special offers via email, SMS, WhatsApp, or other communication channels.
- Customize your experience and recommend relevant courses and content.
- Conduct surveys, feedback, and market research to improve course quality.
We use the information responsibly to provide a safe, effective, and engaging learning experience for all users.
Links to Third-Party Websites
Our Website may include links to third-party sites, tools, or resources. We are not responsible for the privacy practices or content of these third-party sites.
Information Security
We implement appropriate technical, administrative, and physical measures to protect your personal data, including:
- Encryption of sensitive information during transmission.
- Secure storage systems with restricted access.
- Firewalls, access controls, and monitoring to prevent unauthorized access.
While we strive to protect your information, no system can be completely secure. By using our Website and services, you acknowledge this inherent risk.
Information Retention
We retain your personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law.
Information related to completed courses or communications may be retained for record-keeping, analytics, and service improvement purposes.
Children's Privacy
Our services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.
If we learn that we have collected information from a child, we will take steps to delete it immediately.
Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the effective date indicated at the top.
By continuing to use our Website or services, you agree to the updated policy.
Grievance Redressal
For any grievances, concerns, or complaints regarding your information or this Privacy Policy, please contact our designated Grievance Officer:
- Role: Grievance Officer
- Phone: +91 85954 52838
- Email: info@englixia.com
We will address your concerns promptly in accordance with applicable laws.
Your Consent
By using our Website or enrolling in any of our courses, you consent to the collection, use, and storage of your personal information as described above.